How It Works

From audit to results in 60–90 days. Here's exactly what happens at each step.

1 Week 0

Free Review Audit

We scan your Google reviews using our analysis system and deliver a detailed report.

What you receive:

  • Complete review analysis across all 9 complaint categories
  • Your fixability score (0–100) showing how much room for improvement exists
  • Specific complaint snippets pulled from your actual reviews
  • Comparison to other businesses in your niche and city
  • Recommended action plan with estimated ROI

Sample audit report:

Review Audit: Smith's Plumbing — Dallas, TX
Reviews analyzed: 47
Current rating: 3.8 ★
Fixability score: 68 / 100
🌐 Bad website: 12 mentions (26%)
📅 No online booking: 9 mentions (19%)
⏳ Slow response: 7 mentions (15%)
📞 Missed calls: 4 mentions (9%)
Recommendation: Website rebuild + booking system

This step is completely free. No commitment required.

2 Week 1

Strategy Call

We walk through your audit together. 20 minutes. You'll see exactly which reviews flagged your business and what we'd recommend.

  • Review the audit findings together
  • Discuss which fixes make the most impact for your business
  • Get a clear quote and timeline — no surprises
  • You decide if you want to proceed. No pressure.
3 Weeks 2–4

We Build The Fix

We build exactly what your reviews say you need. Not a template. Not a generic package.

Week 2: Design mockups & your approval
Week 3: Development & integration (booking systems, contact forms, etc.)
Week 4: Testing, launch, and handover

You'll see progress at every step. Nothing goes live without your approval.

4 Weeks 5–12

Measure Results

We track the impact over the next 60–90 days.

  • Monitor new reviews for improvement in complaint categories
  • Track booking/call volume changes
  • Monthly check-in to review progress
  • Adjust if needed — we're not done until you see results
35% Average improvement in Google rating
60–90 Days to measurable results
45% Average increase in bookings

Ready to see what your reviews say?

Get Your Free Review Audit